We want you to feel confident about enrolling in our courses. If you’re not satisfied, here’s exactly how our refund process works.
1. 60-Day Money-Back Guarantee If you’re not satisfied with your course for any reason, you can request a full refund within 60 days of your original purchase date — no questions asked.
2. How to Request a Refund Send an email to [তোমার support email] with your order/transaction ID and the course name. Our team will process your request within 3–5 business days.
3. Refund Method Refunds will be issued to the original payment method used at checkout (bKash, Nagad, Rocket, Visa/Mastercard). Processing time may vary depending on your bank or payment provider.
4. What’s Not Covered
Requests made after the 60-day window
Free courses or free trial content
Any bundled bonuses already downloaded/used, at our discretion
5. Course Access After Refund Once a refund is approved, access to the course and any downloadable materials will be revoked.
6. Questions? If you have any questions about this policy, contact us at [support email] or through the Help Center.